UPS: I explained * the person I spoke with that I "c...

GetHuman用户~NotTakingItAnymore!来自November 19th, 2017的UPS条客户评论

~NotTakingItAnymore!案的背景

GetHuman:~NotTakingItAnymore!-您能告诉我们其他UPS个客户何时提起诉讼吗?
~NotTakingItAnymore!:Sure。在November 15th上是middle of the night。
GetHuman:您是否接触到UPS,如果可以,怎么做?
~NotTakingItAnymore!:我使用了我在GetHuman UPS客户电话号码页面上找到的800-742-5877号码:UPS客户服务电话号码
GetHuman:这些常见的UPS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~NotTakingItAnymore! 常见 UPS 问题的列表)
~NotTakingItAnymore!:“ Make a shipment”是我尝试使用to call的原因。

~NotTakingItAnymore!对UPS客户服务的评价

GetHuman:那么,您如何总结GetHuman的UPS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~NotTakingItAnymore!:I explained * the person I spoke with that I "caught" the UPS person on my security cam showing he didn't ring or knock on the door. Told them my wife was behind the door "waiting" (this wasn't the *st time * this * occur)& when she opened the door & called out to the guy,"Y didn't U knock" he kept walking & ignored her. Shortly thereafter I got a callback from wherever this driver was out of & I explained the poor service (I was told drivers R REQUIRED to knock or ring the doorbell). Party said the driver's supervisor was standing next * him as we spoke. He asked that I not put the security video on Utube & they would talk * the driver. We'll see what happens as I have another package coming in tomorrow.
GetHuman:让我们量化一下您与UPS联系的经验。在1到5的范围内,如何轻松解决UPS问题?
~NotTakingItAnymore!:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~NotTakingItAnymore!:在沟通方面,我会给他们五分之三的five。
GetHuman:UPS快速有效地解决问题的能力又如何呢?
~NotTakingItAnymore!:为此,我要说出五分之二的four。
GetHuman:最后-对其他UPS客户有何建议?
~NotTakingItAnymore!:在一天中的早些时候或深夜给他们打电话。不要忘记UPS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~NotTakingItAnymore!在November 15th, 2017发生的UPS客户服务问题中得到了一些有用的反馈和措辞。

UPS

2.56 of 5 stars | 201条评论

~NotTakingItAnymore!的UPS评论

寻求帮助的困难
2 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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