UPS: I called because although I have been home all...

GetHuman用户~Markhughes48来自November 10th, 2017的UPS条客户评论

~Markhughes48案的背景

GetHuman:~Markhughes48-您能告诉我们其他UPS个客户何时提起诉讼吗?
~Markhughes48:Yes I can。在November 1st上是afternoon。
GetHuman:您是否接触到UPS,如果可以,怎么做?
~Markhughes48:我使用了我在GetHuman UPS客户电话号码页面上找到的800-742-5877号码:UPS客户服务电话号码
GetHuman:这些常见的UPS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Markhughes48 常见 UPS 问题的列表)
~Markhughes48:“ Delivery Issue”是我尝试使用to call的原因。

~Markhughes48对UPS客户服务的评价

GetHuman:那么,您如何总结GetHuman的UPS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Markhughes48:I called because although I have been home all day, the UPS tracking info said that an attempt had been made (the driver left no sticker -- perhaps he didn't even get out of the truck). When I called, I eventually got a rep told me that the driver would come back later today. He never did. I called later and they said that no one would have told me that and that someone would call me on Monday to straighten it out. Um yeah, I got Saturday delivery so I wouldn't have to wait until Monday. Thanks for wasting my day UPS!
GetHuman:让我们量化一下您与UPS联系的经验。在1到5的范围内,如何轻松解决UPS问题?
~Markhughes48:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Markhughes48:在沟通方面,我会给他们五分之三的four。
GetHuman:UPS快速有效地解决问题的能力又如何呢?
~Markhughes48:为此,我要说出五分之二的one。
GetHuman:最后-对其他UPS客户有何建议?
~Markhughes48:在一天中的早些时候或深夜给他们打电话。不要忘记UPS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Markhughes48在November 1st, 2017发生的UPS客户服务问题中得到了一些有用的反馈和措辞。

UPS

2.56 of 5 stars | 201条评论

~Markhughes48的UPS评论

寻求帮助的困难
3 5星
沟通质量
4 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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