UMR: Good luck if you want to talk to a human being...
GetHuman用户~Anonymous来自नवंबर २८, २०१७的UMR条客户评论
~Anonymous案的背景
GetHuman：~Anonymous-您能告诉我们其他UMR个客户何时提起诉讼吗？
~Anonymous：Yeah。在नवंबर २१上是morning。
GetHuman：您是否接触到UMR，如果可以，怎么做？
~Anonymous：我使用了我在GetHuman UMR客户电话号码页面上找到的800-826-9781号码：UMR客户服务电话号码 GetHuman：这些常见的UMR客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Anonymous 常见 UMR 问题的列表）
~Anonymous：“ Payments”是我尝试使用to call的原因。
~Anonymous对UMR客户服务的评价
GetHuman：那么，您如何总结GetHuman的UMR客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Anonymous：Good luck if you want to talk to a human being. You have to jump through a few flaming hoops with the automated machine, then request a fax which sometimes, epmhasis on sometimes, has a password and a phone number you can call to reach a person. However, if you get disconnected for whatever reason, that passcode does not work twice. So you have to start all over again. It took almost an hour for me to get the information I needed. Oh, and if for some reason you have incorrect information, like there was a typo on the insurance ID, you can't get through. I had to call tech support and have them transfer me to a live customer service agent who could help me, and that took three different times because they kept transferring me back to the automated line. I have never been so frustrated with an insurance company before. Every time a patient brings in a UMR card, I groan. I dread it. It takes forever, it's annoying as ****, and it's pointless. JUST LET ME TALK TO A PERSON!!!!!
GetHuman：让我们量化一下您与UMR联系的经验。在1到5的范围内，如何轻松解决UMR问题？
~Anonymous：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Anonymous：在沟通方面，我会给他们五分之三的two。
GetHuman：UMR快速有效地解决问题的能力又如何呢？
~Anonymous：为此，我要说出五分之二的one。
GetHuman：最后-对其他UMR客户有何建议？
~Anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记UMR可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Anonymous在नवंबर २१, २०१७发生的UMR客户服务问题中得到了一些有用的反馈和措辞。