UMR Health Benefits: I called the UMR automated number because sever...
GetHuman用户~Nancy Vieira LAc, RN来自noviembre 21º, 2017的UMR Health Benefits条客户评论
~Nancy Vieira LAc, RN案的背景
GetHuman:~Nancy Vieira LAc, RN-您能告诉我们其他UMR Health Benefits个客户何时提起诉讼吗?
~Nancy Vieira LAc, RN:Yes I can。在noviembre 19º上是morning。
GetHuman:您是否接触到UMR Health Benefits,如果可以,怎么做?
GetHuman:这些常见的UMR Health Benefits客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Nancy Vieira LAc, RN 常见 UMR Health Benefits 问题的列表)
~Nancy Vieira LAc, RN:“ Make/Chase a claim”是我尝试使用to call的原因。
~Nancy Vieira LAc, RN对UMR Health Benefits客户服务的评价
GetHuman:那么,您如何总结GetHuman的UMR Health Benefits客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Nancy Vieira LAc, RN:I called the UMR automated number because several claims were denied.Ansi code ** on claim denial. The automated info says it can not find a claim under my ID number. I am provided with no other method to proceed so I dont know how to process this claim denial. Information on how to proceed when this occurs is not provided. I got claim verification before I saw this pt amd know they have an acupuncture benefit.when I cant speak to a live person. You make it very difficult to get paid but maybe that is the whole purpose.Nancy Vieira ***-***-****
GetHuman:让我们量化一下您与UMR Health Benefits联系的经验。在1到5的范围内,如何轻松解决UMR Health Benefits问题?
~Nancy Vieira LAc, RN:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Nancy Vieira LAc, RN:在沟通方面,我会给他们五分之三的one。
GetHuman:UMR Health Benefits快速有效地解决问题的能力又如何呢?
~Nancy Vieira LAc, RN:为此,我要说出五分之二的four。
GetHuman:最后-对其他UMR Health Benefits客户有何建议?
~Nancy Vieira LAc, RN:在一天中的早些时候或深夜给他们打电话。不要忘记UMR Health Benefits可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Nancy Vieira LAc, RN在noviembre 19º, 2017发生的UMR Health Benefits客户服务问题中得到了一些有用的反馈和措辞。