UMR Health Benefits: Got a live person. I explained to her the fax i...
GetHuman用户~Lori来自November 20th, 2017的UMR Health Benefits条客户评论
~Lori案的背景
GetHuman:~Lori-您能告诉我们其他UMR Health Benefits个客户何时提起诉讼吗?
~Lori:Yup。在November 16th上是morning。
GetHuman:您是否接触到UMR Health Benefits,如果可以,怎么做?
GetHuman:这些常见的UMR Health Benefits客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lori 常见 UMR Health Benefits 问题的列表)
~Lori:“ Coverage question”是我尝试使用to call的原因。
~Lori对UMR Health Benefits客户服务的评价
GetHuman:那么,您如何总结GetHuman的UMR Health Benefits客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lori:Got a live person. I explained to her the fax is not working. she asked what * I was calling, *** ***-****. She told me that * is *** ***-****. I told her I was trying to get information on a claim. she connected me to a provider line. same not working fax. The * she gave me has the SAME issue. The auto system calls but only beeps twice then goes dead. YOU CANNOT CONTACT UMR!!!!
GetHuman:让我们量化一下您与UMR Health Benefits联系的经验。在1到5的范围内,如何轻松解决UMR Health Benefits问题?
~Lori:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lori:在沟通方面,我会给他们五分之三的three。
GetHuman:UMR Health Benefits快速有效地解决问题的能力又如何呢?
~Lori:为此,我要说出五分之二的two。
GetHuman:最后-对其他UMR Health Benefits客户有何建议?
~Lori:在一天中的早些时候或深夜给他们打电话。不要忘记UMR Health Benefits可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lori在November 16th, 2017发生的UMR Health Benefits客户服务问题中得到了一些有用的反馈和措辞。