U.S. Passport Agency: When my wife, kids, and I applied, their passpo...
GetHuman用户~Frustrated来自novembre 11, 2017的U.S. Passport Agency条客户评论
~Frustrated案的背景
GetHuman:~Frustrated-您能告诉我们其他U.S. Passport Agency个客户何时提起诉讼吗?
~Frustrated:Sure。在novembre 2上是evening。
GetHuman:您是否接触到U.S. Passport Agency,如果可以,怎么做?
GetHuman:这些常见的U.S. Passport Agency客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Frustrated 常见 U.S. Passport Agency 问题的列表)
~Frustrated:“ Complaint”是我尝试使用to call的原因。
~Frustrated对U.S. Passport Agency客户服务的评价
GetHuman:那么,您如何总结GetHuman的U.S. Passport Agency客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Frustrated:When my wife, kids, and I applied, their passport cards came within * weeks (routine service) and * weeks later I received a form letter about my first * middle names violating the **-character limit on the card. The passport renewal application does not mention this, nor did the local city clerk who prepared my application. I still have no passport after * weeks and I travel in less than a week. The folks at the *** number seem to know only what the database tells them. They sound like they are speaking from scripts, and are generally unhelpful. When I mentioned the **-character limit being their fault, they did not respond* only silence
GetHuman:让我们量化一下您与U.S. Passport Agency联系的经验。在1到5的范围内,如何轻松解决U.S. Passport Agency问题?
~Frustrated:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Frustrated:在沟通方面,我会给他们五分之三的two。
GetHuman:U.S. Passport Agency快速有效地解决问题的能力又如何呢?
~Frustrated:为此,我要说出五分之二的one。
GetHuman:最后-对其他U.S. Passport Agency客户有何建议?
~Frustrated:在一天中的早些时候或深夜给他们打电话。不要忘记U.S. Passport Agency可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Frustrated在novembre 2, 2017发生的U.S. Passport Agency客户服务问题中得到了一些有用的反馈和措辞。