Turkish Airlines: The Good: Once I finally got someone to answer...
GetHuman用户~Espi来自November 21., 2017的Turkish Airlines条客户评论
~Espi案的背景
GetHuman：~Espi-您能告诉我们其他Turkish Airlines个客户何时提起诉讼吗？
~Espi：Yes I can。在November 20.上是middle of the night。
GetHuman：您是否接触到Turkish Airlines，如果可以，怎么做？
GetHuman：这些常见的Turkish Airlines客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Espi 常见 Turkish Airlines 问题的列表）
~Espi：“ Cancel or change flight”是我尝试使用to call的原因。
~Espi对Turkish Airlines客户服务的评价
GetHuman：那么，您如何总结GetHuman的Turkish Airlines客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Espi：The Good: Once I finally got someone to answer the phone, the representative couldn't have been more helpful or polite. She spoke excellent English, but with a strong accent that was a little hard to understand for someone with bad hearing like myself. Luckily, she seemed to understand me perfectly, despite my heavy chest cold and southern accent. She wasn't rushed and appeared sincerely desirous to do all she could to help me. She not only answered my question (Lost reservation number), but without prompting she sent me a new copy of the e-ticket I had accidentally deleted, and even chose my seats for me. **Maybe I just got lucky, but her attitude went a long way to allay my fears after reading all the super bad reviews I poured over as I remained on the long hold.**The Bad: Wait time was very, very long. Hold music was extremely loud and annoying to my western ears.**I called about *:** PM CST. After an exhausting wait (nearly one and a half hours!) the phone was answered
GetHuman：让我们量化一下您与Turkish Airlines联系的经验。在1到5的范围内，如何轻松解决Turkish Airlines问题？
~Espi：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Espi：在沟通方面，我会给他们五分之三的one。
GetHuman：Turkish Airlines快速有效地解决问题的能力又如何呢？
~Espi：为此，我要说出五分之二的five。
GetHuman：最后-对其他Turkish Airlines客户有何建议？
~Espi：在一天中的早些时候或深夜给他们打电话。不要忘记Turkish Airlines可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Espi在November 20., 2017发生的Turkish Airlines客户服务问题中得到了一些有用的反馈和措辞。