TurboTax: the person with whom I spoke resurrected the im...
GetHuman用户~Geezer来自November 23, 2017的TurboTax条客户评论
~Geezer案的背景
GetHuman:~Geezer-您能告诉我们其他TurboTax个客户何时提起诉讼吗?
~Geezer:Yes I can。在November 21上是evening。
GetHuman:您是否接触到TurboTax,如果可以,怎么做?
GetHuman:这些常见的TurboTax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Geezer 常见 TurboTax 问题的列表)
~Geezer:“ Refund a Charge”是我尝试使用to call的原因。
~Geezer对TurboTax客户服务的评价
GetHuman:那么,您如何总结GetHuman的TurboTax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Geezer:the person with whom I spoke resurrected the image of TTax that I've had for years. That is* efficient, ethical and professional. That well earned image was being degraded, in my opinion, by a Berlin Wall of diversion, that made it almost impossible to get to a living person who could answer question in real time. I am a quiet man but I was exhausted by the complication that repeatedly directs one to another stone wall. Finally, by pure luck I believe, and with the help of google, I came to a person who solved the problem. So with all that said I wish I could ID the helper man. He did his job and he did it well.
GetHuman:让我们量化一下您与TurboTax联系的经验。在1到5的范围内,如何轻松解决TurboTax问题?
~Geezer:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Geezer:在沟通方面,我会给他们五分之三的five。
GetHuman:TurboTax快速有效地解决问题的能力又如何呢?
~Geezer:为此,我要说出五分之二的three。
GetHuman:最后-对其他TurboTax客户有何建议?
~Geezer:在一天中的早些时候或深夜给他们打电话。不要忘记TurboTax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Geezer在November 21, 2017发生的TurboTax客户服务问题中得到了一些有用的反馈和措辞。