TurboTax: Turbo Tax asked if I wanted it direct deposited...
GetHuman用户GetHuman-228140来自November 26th, 2017的TurboTax条客户评论
GetHuman-228140案的背景
GetHuman：GetHuman-228140-您能告诉我们其他TurboTax个客户何时提起诉讼吗？
GetHuman-228140：Yes I can。在November 19th上是morning。
GetHuman：您是否接触到TurboTax，如果可以，怎么做？
GetHuman-228140：我使用了我在GetHuman TurboTax客户电话号码页面上找到的800-446-8848号码：TurboTax客户服务电话号码 GetHuman：这些常见的TurboTax客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-228140 常见 TurboTax 问题的列表）
GetHuman-228140：“ Return issue”是我尝试使用to call的原因。
GetHuman-228140对TurboTax客户服务的评价
GetHuman：那么，您如何总结GetHuman的TurboTax客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-228140：Turbo Tax asked if I wanted it direct deposited as in years pass but did not show the account number which I assumed was the same and whomever input the information left off the first two digits of our account number which caused the bank to return my refund to the IRS. Since I received the notice stating that it was going to be deposited on **-**-** I paid off my credit card knowing that the money was going to be there. Now we are actually drifting on fumes until the **th of March until payday because of the mistake that turbo tax made. Had they given me the option to review the bank information I could have found the error. I have used Turbo tax for the last * years but will not use them again after this situation. I was charge **.** and they were not willing to offer some type of concession to keep me as a customer.
GetHuman：让我们量化一下您与TurboTax联系的经验。在1到5的范围内，如何轻松解决TurboTax问题？
GetHuman-228140：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-228140：在沟通方面，我会给他们五分之三的one。
GetHuman：TurboTax快速有效地解决问题的能力又如何呢？
GetHuman-228140：为此，我要说出五分之二的four。
GetHuman：最后-对其他TurboTax客户有何建议？
GetHuman-228140：在一天中的早些时候或深夜给他们打电话。不要忘记TurboTax可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-228140在November 19th, 2017发生的TurboTax客户服务问题中得到了一些有用的反馈和措辞。