TurboTax: This person was slow, not savvy at all about ho...
GetHuman用户~YeracD来自نوفمبر ١٩، ٢٠١٧的TurboTax条客户评论
~YeracD案的背景
GetHuman：~YeracD-您能告诉我们其他TurboTax个客户何时提起诉讼吗？
~YeracD：Yes。在نوفمبر ١٠上是morning。
GetHuman：您是否接触到TurboTax，如果可以，怎么做？
GetHuman：这些常见的TurboTax客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~YeracD 常见 TurboTax 问题的列表）
~YeracD：“ Refund”是我尝试使用to call的原因。
~YeracD对TurboTax客户服务的评价
GetHuman：那么，您如何总结GetHuman的TurboTax客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~YeracD：This person was slow, not savvy at all about how to handle my grievance. It took a while for her to figure it out (while I was placed on hold for * times). In the end of the conversation, I still have wait ** hours for an email to let me know I will be getting a refund for a TT product I did not use. It is funny how I was still billed for a product "I did not use"...her words. I could not get a refund from TT yet - apparently it takes ** hours to process. Then after I get my email in ** hours telling me I will be refunded for said "product I did not use"...I actually have to wait to get my money for another * - ** business days. In the meantime I still cannot get my **** TT tax data to finish filing for * years ago. The download for **** is corrupt. I hate having to contact Tech Support now in order to finish **** properly. TT is stupid and a waste of time and money.
GetHuman：让我们量化一下您与TurboTax联系的经验。在1到5的范围内，如何轻松解决TurboTax问题？
~YeracD：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~YeracD：在沟通方面，我会给他们五分之三的four。
GetHuman：TurboTax快速有效地解决问题的能力又如何呢？
~YeracD：为此，我要说出五分之二的three。
GetHuman：最后-对其他TurboTax客户有何建议？
~YeracD：在一天中的早些时候或深夜给他们打电话。不要忘记TurboTax可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~YeracD在نوفمبر ١٠، ٢٠١٧发生的TurboTax客户服务问题中得到了一些有用的反馈和措辞。