TurboTax: Their level one has taken days to solve problem...
GetHuman用户~unhappyuser来自ноябрь 20-го, 2017的TurboTax条客户评论
~unhappyuser案的背景
GetHuman：~unhappyuser-您能告诉我们其他TurboTax个客户何时提起诉讼吗？
~unhappyuser：Sure。在ноябрь 18-го上是late at night。
GetHuman：您是否接触到TurboTax，如果可以，怎么做？
GetHuman：这些常见的TurboTax客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~unhappyuser 常见 TurboTax 问题的列表）
~unhappyuser：“ Payment Arrangement”是我尝试使用to call的原因。
~unhappyuser对TurboTax客户服务的评价
GetHuman：那么，您如何总结GetHuman的TurboTax客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~unhappyuser：Their level one has taken days to solve problem (still on going). After hours of internet surfing it appears that substitution of ****R with form IRS**** is required. Worse of all is some support guys just quitely drop call when they do not have the answer (VERY UNETHICAL and I do not understand how these can look in the mirror after that so much deception. Now I am trying to talk to their financtial advicer. Sadly for me each time I go to the start again and again and again and wait for **-** minutes each time. HOURS OVER DAYS HAVE JUST BEEN BURNT FOR NOTHING. I will come back to let everyone know what what happens in this final push for the solution. If it fails then $** Turbo Tax is just a gimmick. Very UNHAPPY******.
GetHuman：让我们量化一下您与TurboTax联系的经验。在1到5的范围内，如何轻松解决TurboTax问题？
~unhappyuser：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~unhappyuser：在沟通方面，我会给他们五分之三的three。
GetHuman：TurboTax快速有效地解决问题的能力又如何呢？
~unhappyuser：为此，我要说出五分之二的two。
GetHuman：最后-对其他TurboTax客户有何建议？
~unhappyuser：在一天中的早些时候或深夜给他们打电话。不要忘记TurboTax可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~unhappyuser在ноябрь 18-го, 2017发生的TurboTax客户服务问题中得到了一些有用的反馈和措辞。