TurboTax: OK turbo tax is a good company they have ways t...
GetHuman用户~Bombermom41来自November 26, 2017的TurboTax条客户评论
~Bombermom41案的背景
GetHuman:~Bombermom41-您能告诉我们其他TurboTax个客户何时提起诉讼吗?
~Bombermom41:Yup。在November 21上是middle of the night。
GetHuman:您是否接触到TurboTax,如果可以,怎么做?
GetHuman:这些常见的TurboTax客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Bombermom41 常见 TurboTax 问题的列表)
~Bombermom41:“ Track My Refund”是我尝试使用to call的原因。
~Bombermom41对TurboTax客户服务的评价
GetHuman:那么,您如何总结GetHuman的TurboTax客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Bombermom41:OK turbo tax is a good company they have ways to contact them here is what you need to do ok. go to *https:**support.turbotax.intuit.com*contact***call*then you fill the form out you will get a incident ID* then you click call they will give you the number you call then they give you the option to have them call you back INSTEAD of waiting an hour on hold or you can hold.They do call you back and the recording does state if you miss the call you need to recall because the only call * TIME but they will call because they called me last night and with all the trouble i was having they gave me a source code to where I got my taxes free complments of the wonderful turbotax team. you say they dont call back but the funny thing is I had another person call about my question as well got two calls from them last night so try the website out. have a good day
GetHuman:让我们量化一下您与TurboTax联系的经验。在1到5的范围内,如何轻松解决TurboTax问题?
~Bombermom41:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Bombermom41:在沟通方面,我会给他们五分之三的one。
GetHuman:TurboTax快速有效地解决问题的能力又如何呢?
~Bombermom41:为此,我要说出五分之二的two。
GetHuman:最后-对其他TurboTax客户有何建议?
~Bombermom41:在一天中的早些时候或深夜给他们打电话。不要忘记TurboTax可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Bombermom41在November 21, 2017发生的TurboTax客户服务问题中得到了一些有用的反馈和措辞。