My Turbotax cd was incompatible with my system...
GetHuman用户~anonymous来自November 26, 2017的TurboTax条客户评论
~anonymous案的背景
GetHuman：~anonymous-您能告诉我们其他TurboTax个客户何时提起诉讼吗？
~anonymous：Yup。在November 16上是middle of the night。
GetHuman：您是否接触到TurboTax，如果可以，怎么做？
GetHuman：这些常见的TurboTax客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~anonymous 常见 TurboTax 问题的列表）
~anonymous：“ Refund a Charge”是我尝试使用to call的原因。
~anonymous对TurboTax客户服务的评价
GetHuman：那么，您如何总结GetHuman的TurboTax客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~anonymous：My Turbotax cd was incompatible with my system so needed a code for the online service so I didn't have to pay twice. The woman I spoke to couldn't figure out how to use her own system, kept having to get help over and over, ultimately couldn't even figure out how to send me an email! Seriously. I always go out of my way to be nice because phone service jobs ****, but not only was the rep thick as brick, she couldn't even summon up basic manners. There's a ton of smart, savvy people looking for work right now... can you please spend the extra bucks and hire a few? Two years running I've had issues with Turbotax... never again. It's just not worth the hours and hours spent dealing with the hassle.
GetHuman：让我们量化一下您与TurboTax联系的经验。在1到5的范围内，如何轻松解决TurboTax问题？
~anonymous：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~anonymous：在沟通方面，我会给他们五分之三的five。
GetHuman：TurboTax快速有效地解决问题的能力又如何呢？
~anonymous：为此，我要说出五分之二的two。
GetHuman：最后-对其他TurboTax客户有何建议？
~anonymous：在一天中的早些时候或深夜给他们打电话。不要忘记TurboTax可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~anonymous在November 16, 2017发生的TurboTax客户服务问题中得到了一些有用的反馈和措辞。