Troy-Bilt: I called about a newly purchased (and never use...
GetHuman用户~Ted E Hardball来自November 22., 2017的Troy-Bilt条客户评论
~Ted E Hardball案的背景
GetHuman:~Ted E Hardball-您能告诉我们其他Troy-Bilt个客户何时提起诉讼吗?
~Ted E Hardball:Yes I can。在November 21.上是middle of the night。
GetHuman:您是否接触到Troy-Bilt,如果可以,怎么做?
GetHuman:这些常见的Troy-Bilt客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Ted E Hardball 常见 Troy-Bilt 问题的列表)
~Ted E Hardball:“ Complaint”是我尝试使用to call的原因。
~Ted E Hardball对Troy-Bilt客户服务的评价
GetHuman:那么,您如何总结GetHuman的Troy-Bilt客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Ted E Hardball:I called about a newly purchased (and never used) Troy Bilt Horse riding mower. The deck made a serious grinding noise when the blades were engaged. I was swithched to a technician who just didn't listen and then started talking very loud and became rude. When I said he shouldn't be so angry, he said "it's from taking **** from people like you". I called back and spoke with a "supervisor" who said he was sorry for the tech's conduct. I asked for an address to file a complaint and he said this will be handled internally and that there was no address to complain. What a terrible system. Avoid dealing with them.
GetHuman:让我们量化一下您与Troy-Bilt联系的经验。在1到5的范围内,如何轻松解决Troy-Bilt问题?
~Ted E Hardball:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Ted E Hardball:在沟通方面,我会给他们五分之三的five。
GetHuman:Troy-Bilt快速有效地解决问题的能力又如何呢?
~Ted E Hardball:为此,我要说出五分之二的four。
GetHuman:最后-对其他Troy-Bilt客户有何建议?
~Ted E Hardball:在一天中的早些时候或深夜给他们打电话。不要忘记Troy-Bilt可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Ted E Hardball在November 21., 2017发生的Troy-Bilt客户服务问题中得到了一些有用的反馈和措辞。