Travelocity: Worst experience of my life!!!! I booked a trip...

GetHuman用户~Tyme4pur来自नवंबर २१, २०१७的Travelocity条客户评论

~Tyme4pur案的背景

GetHuman:~Tyme4pur-您能告诉我们其他Travelocity个客户何时提起诉讼吗?
~Tyme4pur:Yup。在नवंबर १९上是middle of the night。
GetHuman:您是否接触到Travelocity,如果可以,怎么做?
~Tyme4pur:我使用了我在GetHuman Travelocity客户电话号码页面上找到的877-270-4469号码:Travelocity客户服务电话号码
GetHuman:这些常见的Travelocity客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tyme4pur 常见 Travelocity 问题的列表)
~Tyme4pur:“ Change Booking”是我尝试使用to call的原因。

~Tyme4pur对Travelocity客户服务的评价

GetHuman:那么,您如何总结GetHuman的Travelocity客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tyme4pur:Worst experience of my life!!!! I booked a trip through travelocity for a vacation to Montego Bay jamaica for August *nd through August *th. I read reviews on the website that stated the hotel had roaches, granted that was in **** but I still did not want to stay there and called to change just the hotel portion of our trip and it would have been about a **** dollar difference so they would have been getting even more money from us,well I called and of course their customer service is ALL in India and you can't understand half of the customer service reps. I spoke to a rep and he changed my hotel portion from the RIU Montego Bay to the Sandals resort in Montego Bay and after an hour on the phone with him holding and waiting and waiting he ran my card through and charged **** four times and then stated it didn't work, you'll have to call back tomorrow and try again. I said you have got to be kidding me after all that!!! So I waited and called the next morning and started all over again
GetHuman:让我们量化一下您与Travelocity联系的经验。在1到5的范围内,如何轻松解决Travelocity问题?
~Tyme4pur:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tyme4pur:在沟通方面,我会给他们五分之三的one。
GetHuman:Travelocity快速有效地解决问题的能力又如何呢?
~Tyme4pur:为此,我要说出五分之二的two。
GetHuman:最后-对其他Travelocity客户有何建议?
~Tyme4pur:在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tyme4pur在नवंबर १९, २०१७发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。

Travelocity

1.50 of 5 stars | 153条评论

~Tyme4pur的Travelocity评论

寻求帮助的困难
4 5星
沟通质量
1 5星
及时和专业
2 5星
整体客户服务评分
2 5星

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