Travelocity: So after a random charge appears on my card for...
GetHuman用户GetHuman-341259来自novembre 26, 2017的Travelocity条客户评论
GetHuman-341259案的背景
GetHuman:GetHuman-341259-您能告诉我们其他Travelocity个客户何时提起诉讼吗?
GetHuman-341259:Yes。在novembre 24上是evening。
GetHuman:您是否接触到Travelocity,如果可以,怎么做?
GetHuman:这些常见的Travelocity客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-341259 常见 Travelocity 问题的列表)
GetHuman-341259:“ Refund My Booking”是我尝试使用to call的原因。
GetHuman-341259对Travelocity客户服务的评价
GetHuman:那么,您如何总结GetHuman的Travelocity客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-341259:So after a random charge appears on my card for Travelocity. I contact there customer service which is located in the Philippines i was informed..I was reassured that the situation would be taken care of..All i had to was call them back and we would contact my bank and everything would be fine..So promptly this morning i give them a call and to my dismay the wait time is ** minutes...So i enter my info for a call back in ** minutes..When i finally get the call one of the philippine girls gets upset with me because i don't have an itinerary number..Now i didn't make a purchase from Travelocity...i don't have so much as a receipt or conformation or anything for the charge..I Have no itinerary number..Well she gets upset and hangs up on me after i waited ** mins...then when i call back the wait time is increased to ** minutes...I really do not understand how a company can operate this way with impunity...how is this legal...Im so outraged and upset at this point my only focus is holding T
GetHuman:让我们量化一下您与Travelocity联系的经验。在1到5的范围内,如何轻松解决Travelocity问题?
GetHuman-341259:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-341259:在沟通方面,我会给他们五分之三的one。
GetHuman:Travelocity快速有效地解决问题的能力又如何呢?
GetHuman-341259:为此,我要说出五分之二的four。
GetHuman:最后-对其他Travelocity客户有何建议?
GetHuman-341259:在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-341259在novembre 24, 2017发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。