Travelocity: It took me several hours to try and book a vaca...
GetHuman用户~lambrusco来自novembre 21, 2017的Travelocity条客户评论
~lambrusco案的背景
GetHuman：~lambrusco-您能告诉我们其他Travelocity个客户何时提起诉讼吗？
~lambrusco：Yes。在novembre 18上是middle of the night。
GetHuman：您是否接触到Travelocity，如果可以，怎么做？
GetHuman：这些常见的Travelocity客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~lambrusco 常见 Travelocity 问题的列表）
~lambrusco：“ Refund My Booking”是我尝试使用to call的原因。
~lambrusco对Travelocity客户服务的评价
GetHuman：那么，您如何总结GetHuman的Travelocity客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~lambrusco：It took me several hours to try and book a vacation package last night because their servers were overloaded. To make matters worse, I found a nice Travelocity coupon for $** bucks off (and that was why I chose them over Expedia), but when I tried to apply it, I got a system-generated error that read: "Sorry, we can't apply your code right now. Please try and apply it later." Of course, when you call in, they won't honor the promo code, which under normal circumstances, I would understand, but given the fact code wouldn't apply because of THEIR system error, they should have applied the credit to my account. On the payment page, I gave up on the code and hit "submit" to pay, only to arrive on an "We're Stuffed. It appears our servers are overloaded" page. How infuriating. I had to call and wait ** minutes to get a live person to find out if my payment even went through. When I asked about getting an adjustment for the failed coupon code, he gave me the lame "our system won't allow us"
GetHuman：让我们量化一下您与Travelocity联系的经验。在1到5的范围内，如何轻松解决Travelocity问题？
~lambrusco：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~lambrusco：在沟通方面，我会给他们五分之三的five。
GetHuman：Travelocity快速有效地解决问题的能力又如何呢？
~lambrusco：为此，我要说出五分之二的two。
GetHuman：最后-对其他Travelocity客户有何建议？
~lambrusco：在一天中的早些时候或深夜给他们打电话。不要忘记Travelocity可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~lambrusco在novembre 18, 2017发生的Travelocity客户服务问题中得到了一些有用的反馈和措辞。