Transperth: On Saturday * th July '**. I stepped on the...
GetHuman用户~Jan Walton来自November 5th, 2017的Transperth条客户评论
~Jan Walton案的背景
GetHuman:~Jan Walton-您能告诉我们其他Transperth个客户何时提起诉讼吗?
~Jan Walton:Sure。在October 28th上是middle of the night。
GetHuman:您是否接触到Transperth,如果可以,怎么做?
GetHuman:这些常见的Transperth客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jan Walton 常见 Transperth 问题的列表)
~Jan Walton:“ Complaint”是我尝试使用to call的原因。
~Jan Walton对Transperth客户服务的评价
GetHuman:那么,您如何总结GetHuman的Transperth客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jan Walton:On Saturday * th July '**. I stepped on the *** Transperth Bus at Hill street at * ** am. *As was suggested by Transperth info line lady I think she said her name was (Joanne)- to ask the *** bus driver if he would help me by stopping at the stop before Berwick Street in Victoria Park.*The driver was of Middle East Origin - after I had asked himfor his help - he was so angry, "I am the driver - If I remember".*I mentioned that I could understand if the bus was 'full' - BUT I was the only customer on board the whole journey. - I was again berrated!*"all I asked for was a nice custom service manner and to be treated as a welcomed customer on Transperth bus* *As I was not sure of the route and that area. I sat in silence - trying to recognise where the correct stop would be. *The bus driver drove 'passed' the stop which I had asked him to stop at -- *So I ran the bell to alight at the next. It was quite a way to walk and I did not appreciate the manner in which I was verbally treated - I
GetHuman:让我们量化一下您与Transperth联系的经验。在1到5的范围内,如何轻松解决Transperth问题?
~Jan Walton:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jan Walton:在沟通方面,我会给他们五分之三的one。
GetHuman:Transperth快速有效地解决问题的能力又如何呢?
~Jan Walton:为此,我要说出五分之二的four。
GetHuman:最后-对其他Transperth客户有何建议?
~Jan Walton:在一天中的早些时候或深夜给他们打电话。不要忘记Transperth可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jan Walton在October 28th, 2017发生的Transperth客户服务问题中得到了一些有用的反馈和措辞。