Trader Joe's: The number was great. The phone was answered on...
GetHuman用户~Laura B.来自November 14., 2017的Trader Joe's条客户评论
~Laura B.案的背景
GetHuman:~Laura B.-您能告诉我们其他Trader Joe's个客户何时提起诉讼吗?
~Laura B.:Yes。在November 6.上是middle of the night。
GetHuman:您是否接触到Trader Joe's,如果可以,怎么做?
GetHuman:这些常见的Trader Joe's客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Laura B. 常见 Trader Joe's 问题的列表)
~Laura B.:“ Complaint”是我尝试使用to call的原因。
~Laura B.对Trader Joe's客户服务的评价
GetHuman:那么,您如何总结GetHuman的Trader Joe's客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Laura B.:The number was great. The phone was answered on the first ring, and I was immediately transfered to customer service upon request. The customer service rep was fairly nice but not very helpful with my request. I was hoping to find the original manufacturer of the chocolate cake mix they are no longer making. I was told that TJ's does not disclose any information on the makers of their products due to non-disclosure contracts. So, even though TJ's will not be carrying the product any longer, the customer is still not able to know where it came from to purchase it elsewhere. Summation-- great phone number, not great customer service policies.
GetHuman:让我们量化一下您与Trader Joe's联系的经验。在1到5的范围内,如何轻松解决Trader Joe's问题?
~Laura B.:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Laura B.:在沟通方面,我会给他们五分之三的three。
GetHuman:Trader Joe's快速有效地解决问题的能力又如何呢?
~Laura B.:为此,我要说出五分之二的four。
GetHuman:最后-对其他Trader Joe's客户有何建议?
~Laura B.:在一天中的早些时候或深夜给他们打电话。不要忘记Trader Joe's可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Laura B.在November 6., 2017发生的Trader Joe's客户服务问题中得到了一些有用的反馈和措辞。