TracFone Wireless: My daughter accidentally locked her phone and i...
GetHuman用户~Tl517来自November 23., 2017的TracFone Wireless条客户评论
~Tl517案的背景
GetHuman:~Tl517-您能告诉我们其他TracFone Wireless个客户何时提起诉讼吗?
~Tl517:Sure。在November 18.上是middle of the night。
GetHuman:您是否接触到TracFone Wireless,如果可以,怎么做?
GetHuman:这些常见的TracFone Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Tl517 常见 TracFone Wireless 问题的列表)
~Tl517:“ Recover Account”是我尝试使用to call的原因。
~Tl517对TracFone Wireless客户服务的评价
GetHuman:那么,您如何总结GetHuman的TracFone Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Tl517:My daughter accidentally locked her phone and it was asking for the "puk" number. So I call all of these numbers for tech support and keep getting the same message. Transaction being processed for this phone please wait ** minutes and call back. I was never given an option to ask a question... And how the he&@ can I call back with a LOCKED phone. I HATE talking to stupid computer automated phone systems. You NEED an option and a live tech available for just these times. The phone service is great, but the CUSTOMER service su&)s !!!
GetHuman:让我们量化一下您与TracFone Wireless联系的经验。在1到5的范围内,如何轻松解决TracFone Wireless问题?
~Tl517:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Tl517:在沟通方面,我会给他们五分之三的two。
GetHuman:TracFone Wireless快速有效地解决问题的能力又如何呢?
~Tl517:为此,我要说出五分之二的three。
GetHuman:最后-对其他TracFone Wireless客户有何建议?
~Tl517:在一天中的早些时候或深夜给他们打电话。不要忘记TracFone Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Tl517在November 18., 2017发生的TracFone Wireless客户服务问题中得到了一些有用的反馈和措辞。