TracFone Wireless: I was on the phone for * hr ** min to try and s...

GetHuman用户~katie来自novembre 21, 2017的TracFone Wireless条客户评论

~katie案的背景

GetHuman:~katie-您能告诉我们其他TracFone Wireless个客户何时提起诉讼吗?
~katie:Yup。在novembre 14上是afternoon。
GetHuman:您是否接触到TracFone Wireless,如果可以,怎么做?
~katie:我使用了我在GetHuman TracFone Wireless客户电话号码页面上找到的800-867-7183号码:TracFone Wireless客户服务电话号码
GetHuman:这些常见的TracFone Wireless客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~katie 常见 TracFone Wireless 问题的列表)
~katie:“ Device Support”是我尝试使用to call的原因。

~katie对TracFone Wireless客户服务的评价

GetHuman:那么,您如何总结GetHuman的TracFone Wireless客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~katie:I was on the phone for * hr ** min to try and solve a problem when porting a number from landline to tracfone. It worked at noon and then by * it didn't. I was transfered to five different people, had to relay the same info five times. Two times the individuals didn't speak good english and I couldn't hear them, third guy was easy to understand, but couldn't hear, the last two were ladies who were absolutely no help at all. They closed the ticket we had with no resolution after we asked them not to. They indicated the problem was our tracfone and we needed to buy a new one. It was close to their quitting time and I think they just wanted to be done with us. Not sure we are going to get our issue resolved. I'm switching to something else. Very angry right now!
GetHuman:让我们量化一下您与TracFone Wireless联系的经验。在1到5的范围内,如何轻松解决TracFone Wireless问题?
~katie:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~katie:在沟通方面,我会给他们五分之三的two。
GetHuman:TracFone Wireless快速有效地解决问题的能力又如何呢?
~katie:为此,我要说出五分之二的three。
GetHuman:最后-对其他TracFone Wireless客户有何建议?
~katie:在一天中的早些时候或深夜给他们打电话。不要忘记TracFone Wireless可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~katie在novembre 14, 2017发生的TracFone Wireless客户服务问题中得到了一些有用的反馈和措辞。

TracFone Wireless

2.66 of 5 stars | 1010条评论

~katie的TracFone Wireless评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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