Toyota: Worst part was guessing which number to press a...
GetHuman用户~John Winston来自नवंबर १०, २०१७的Toyota条客户评论
~John Winston案的背景
GetHuman:~John Winston-您能告诉我们其他Toyota个客户何时提起诉讼吗?
~John Winston:Yes。在नवंबर ४上是late at night。
GetHuman:您是否接触到Toyota,如果可以,怎么做?
~John Winston:我使用了我在GetHuman Toyota客户电话号码页面上找到的800-331-4331号码:Toyota客户服务电话号码 GetHuman:这些常见的Toyota客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~John Winston 常见 Toyota 问题的列表)
~John Winston:“ Where to buy”是我尝试使用to call的原因。
~John Winston对Toyota客户服务的评价
GetHuman:那么,您如何总结GetHuman的Toyota客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~John Winston:Worst part was guessing which number to press and waiting through the options twice because it wasn't obvious. I needed the required tire rating. It took a long time but they finally confirmed what the owner's manual said - by reading the owner's manual. I guess that's what I get for not buying an American-made vehicle. Last time I needed this information for a Ford, I was able to talk to an engineer who explained what I needed based on information about my driving. I'm still suspicious that the manual (as well as this help line) was just taking the easy way out and recommended over-rated tires for my Camry. Sigh.
GetHuman:让我们量化一下您与Toyota联系的经验。在1到5的范围内,如何轻松解决Toyota问题?
~John Winston:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~John Winston:在沟通方面,我会给他们五分之三的five。
GetHuman:Toyota快速有效地解决问题的能力又如何呢?
~John Winston:为此,我要说出五分之二的three。
GetHuman:最后-对其他Toyota客户有何建议?
~John Winston:在一天中的早些时候或深夜给他们打电话。不要忘记Toyota可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~John Winston在नवंबर ४, २०१७发生的Toyota客户服务问题中得到了一些有用的反馈和措辞。