Tonerboss.com: Re: Order * ***** *******: *st time customer...
GetHuman用户~disappointedPAdoc来自November 14., 2017的Tonerboss.com条客户评论
~disappointedPAdoc案的背景
GetHuman：~disappointedPAdoc-您能告诉我们其他Tonerboss.com个客户何时提起诉讼吗？
~disappointedPAdoc：Yup。在November 7.上是evening。
GetHuman：您是否接触到Tonerboss.com，如果可以，怎么做？
GetHuman：这些常见的Tonerboss.com客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~disappointedPAdoc 常见 Tonerboss.com 问题的列表）
~disappointedPAdoc：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~disappointedPAdoc对Tonerboss.com客户服务的评价
GetHuman：那么，您如何总结GetHuman的Tonerboss.com客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~disappointedPAdoc：Re: Order * ***** *******: *st time customer: I ordered a * color multipac toner for Dell printer. Plus a *th, black, to get "free shipping", which the order taker thoughtfully suggested. * Order came today, Feb. **. YIKES!! FIVE BLACK cartridges (I needed a magenta)!*So, I STILL can't use my printer, now, for another week :(* I called..twice...one line I held on ** min, while a voice kept repeating "U R *st in line, & your call will be answered by the next available representative. T.Y. for your patience." I then called on the ***-***-**** line...same thing. I hung up again, this time after * min! * I got your company on line, when I hit "Dell printer cartridges", was reassured that you were first class outfit...albeit not Dell (no misrepresentation). But....I have an ill feeling, and am cancelling order. Please send pre-paid carton, so I can send backto you the * BLACK cartridges I do not trust. * Thank you,* Harold J. Goldfarb, M.D.* ***-***-****
GetHuman：让我们量化一下您与Tonerboss.com联系的经验。在1到5的范围内，如何轻松解决Tonerboss.com问题？
~disappointedPAdoc：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~disappointedPAdoc：在沟通方面，我会给他们五分之三的five。
GetHuman：Tonerboss.com快速有效地解决问题的能力又如何呢？
~disappointedPAdoc：为此，我要说出五分之二的five。
GetHuman：最后-对其他Tonerboss.com客户有何建议？
~disappointedPAdoc：在一天中的早些时候或深夜给他们打电话。不要忘记Tonerboss.com可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~disappointedPAdoc在November 7., 2017发生的Tonerboss.com客户服务问题中得到了一些有用的反馈和措辞。