TomTom: My problem on my Tom Tom Xl was it began HISSIN...
GetHuman用户~GeneBeley来自November 23, 2017的TomTom条客户评论
~GeneBeley案的背景
GetHuman：~GeneBeley-您能告诉我们其他TomTom个客户何时提起诉讼吗？
~GeneBeley：Sure。在November 17上是afternoon。
GetHuman：您是否接触到TomTom，如果可以，怎么做？
~GeneBeley：我使用在GetHuman TomTom客户服务联系信息页面上找到的help page：联系TomTom客户服务 GetHuman：这些常见的TomTom客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~GeneBeley 常见 TomTom 问题的列表）
~GeneBeley：“ Returns”是我尝试使用to contact的原因。
~GeneBeley对TomTom客户服务的评价
GetHuman：那么，您如何总结GetHuman的TomTom客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~GeneBeley：My problem on my Tom Tom Xl was it began HISSING like a snake instead of hearing the voice. I called on a Friday, August **, ****. I had to wait nearly ** minutes to get a customer service man on the line. Then he spoke such poor English that I kept having to ask him to repeat himself. Then at * p.m., West coast time, the switchboard shut us off! I've never seen anything like this, and then I learned they only work daytime regular hours, Monday through Friday EAST COAST TIME, which screws West Coast people for sure. Also, I think a GPS company should have ** hours, * days a week customer service to even be considered in the excellent rating. If you're traveling and there is a problem, you need help NOW, not two or three days from now, like this weekend is a three day holiday weekend. Next time I buy a car GPS, which obviously may be VERY soon, I will do my homework on which company offers better customer service, because, after the sale, that's what counts.
GetHuman：让我们量化一下您与TomTom联系的经验。在1到5的范围内，如何轻松解决TomTom问题？
~GeneBeley：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~GeneBeley：在沟通方面，我会给他们五分之三的two。
GetHuman：TomTom快速有效地解决问题的能力又如何呢？
~GeneBeley：为此，我要说出五分之二的three。
GetHuman：最后-对其他TomTom客户有何建议？
~GeneBeley：尽早或晚些时候与他们打交道。不要忘记TomTom可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~GeneBeley在November 17, 2017发生的TomTom客户服务问题中得到了一些有用的反馈和措辞。