I bought a refurbished TomTom***SE because it w...
GetHuman用户~Guy Mainer来自November 8, 2017的TomTom条客户评论
~Guy Mainer案的背景
GetHuman:~Guy Mainer-您能告诉我们其他TomTom个客户何时提起诉讼吗?
~Guy Mainer:Yup。在November 1上是afternoon。
GetHuman:您是否接触到TomTom,如果可以,怎么做?
~Guy Mainer:我使用在GetHuman TomTom客户服务联系信息页面上找到的help page:联系TomTom客户服务 GetHuman:这些常见的TomTom客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Guy Mainer 常见 TomTom 问题的列表)
~Guy Mainer:“ Returns”是我尝试使用to contact的原因。
~Guy Mainer对TomTom客户服务的评价
GetHuman:那么,您如何总结GetHuman的TomTom客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Guy Mainer:I bought a refurbished TomTom***SE because it was affordable ($**.** at Big Lots!). When I tried to use the Latest Map g-Guarantee I was told my unit was out of date so I called the toll-free number. After a very short wait a very pleasant man answered and asked just enough questions to fully understand the problem and the steps I had already taken. He had me log on to TomTom Home while he waited and then he downloaded the latest map to my account, and I was able to download it to the GPS from there with no further problems. Excellent, prompt service with good results. I'm a happy customer.
GetHuman:让我们量化一下您与TomTom联系的经验。在1到5的范围内,如何轻松解决TomTom问题?
~Guy Mainer:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Guy Mainer:在沟通方面,我会给他们五分之三的four。
GetHuman:TomTom快速有效地解决问题的能力又如何呢?
~Guy Mainer:为此,我要说出五分之二的three。
GetHuman:最后-对其他TomTom客户有何建议?
~Guy Mainer:尽早或晚些时候与他们打交道。不要忘记TomTom可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Guy Mainer在November 1, 2017发生的TomTom客户服务问题中得到了一些有用的反馈和措辞。