Time Warner: this was all done online* heres an email that i...
GetHuman用户~jcomputerguy09来自November 5., 2017的Time Warner条客户评论
~jcomputerguy09案的背景
GetHuman:~jcomputerguy09-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~jcomputerguy09:Yes。在November 3.上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jcomputerguy09 常见 Time Warner 问题的列表)
~jcomputerguy09:“ Account Access”是我尝试使用to call的原因。
~jcomputerguy09对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jcomputerguy09:this was all done online* heres an email that i sent them after * times to contact them just to remove certian cable channels.do you that i am about to cancel service with your so called company* *I am so tired of the run around with your company* *first i email you and your options online allow a customer to click on to down grade and i out all my personal info in and now you tell me i cant do it online* *and so i go on live support talked to a rep that did not read anything that i typed previously in the screen ,and he put me through all the run around and then he told me that he could not help online* * *so then i called time warner cable and the messgege said we will transfer you etc and then got a messege stating that you were closed* *that's is * times for * thing,so un called for
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~jcomputerguy09:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jcomputerguy09:在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~jcomputerguy09:为此,我要说出五分之二的three。
GetHuman:最后-对其他Time Warner客户有何建议?
~jcomputerguy09:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jcomputerguy09在November 3., 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。