my * star review isnt for time warner itself as...
GetHuman用户~KCM来自noviembre 23º, 2017的Time Warner条客户评论
~KCM案的背景
GetHuman:~KCM-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~KCM:Yeah。在noviembre 20º上是evening。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~KCM 常见 Time Warner 问题的列表)
~KCM:“ Technical support”是我尝试使用to call的原因。
~KCM对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~KCM:my * star review isnt for time warner itself as i have had nothing but problems. have to call *-* times a week for issues. however this last time Iesha was my representative. she immediately took me from very angry to calm in a matter of seconds. she was warm friendly understanding and most importantly HELPFUL. out of all the calls i have made to twc and all the technicians that have came to my house, she knew more and was most helpful. I was blown away by some of her knowledge as to why all of the issues were happening. she helped to fix a problem IMMEDIATELY and saved me as a twc customer. she is the type of employee that everyone should have in customer relations. sadly people like her are few and far between! thank you Iesha!
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~KCM:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~KCM:在沟通方面,我会给他们五分之三的five。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~KCM:为此,我要说出五分之二的one。
GetHuman:最后-对其他Time Warner客户有何建议?
~KCM:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~KCM在noviembre 20º, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。