Time Warner: copy of letter sent to attorney:**Suit filed in...
GetHuman用户~fox来自November 18., 2017的Time Warner条客户评论
~fox案的背景
GetHuman:~fox-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~fox:Sure。在November 11.上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~fox 常见 Time Warner 问题的列表)
~fox:“ Technical Support”是我尝试使用to call的原因。
~fox对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~fox:copy of letter sent to attorney:**Suit filed in circuit court -vs- Time Warner Cable**Harvey**Listed below is the general list of events you request in attempts at obtaining service through Time Warner Cable.**To be noted is the financial information for payment which was issued several times along with my Social Security information each time as well.**Also to be noted is that each time service was halted due to an open account from prior homeowner. I've had many personal contacts with the previous owner of the property, and it has been discovered that they had absolutely NO service with TW. The issue lies with Time Warner in THEIR systems. NO WHERE ELSE! Yet they insist on ME performing duties to rectify the problem, which I have absolutely NOTHING to do with. In effect, they want ME to do THEIR job to correct THEIR issue and THEIR problem.**Since there is NO prior service at my residence and additionally, I am a completely different tenant and homeowner, I have been constantly
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~fox:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~fox:在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~fox:为此,我要说出五分之二的one。
GetHuman:最后-对其他Time Warner客户有何建议?
~fox:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~fox在November 11., 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。