We recently got Time Warner (which was the BIGG...

GetHuman用户~karabeach107来自noviembre 23º, 2017的Time Warner条客户评论

~karabeach107案的背景

GetHuman:~karabeach107-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~karabeach107:Yes。在noviembre 17º上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
~karabeach107:我使用了我在GetHuman Time Warner客户电话号码页面上找到的800-892-2253号码:Time Warner客户服务电话号码
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~karabeach107 常见 Time Warner 问题的列表)
~karabeach107:“ Lower my rate”是我尝试使用to call的原因。

~karabeach107对Time Warner客户服务的评价

GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~karabeach107:We recently got Time Warner (which was the BIGGEST mistake I've ever made). I'm telling you people who go online and read reviews to READ THIS! The very first time I called TW the guy had NO idea was he was even talking about, putting me on hold to ask his supervisor if he was giving me the correct price and so on. The guy created me an account and I scheduled an appointment for August *rd at *pm.. Well I waited...and waited.. and waited.. AND NO ONE SHOWED UP!!!! I ended up having to call TW Customer Service (which by the way was * help) for them to tell me my husbands credit was ran (and approved) but NO account was actually created. I struggled to even get a Manager on the phone because they were trying to argue with me. FINALLY I got an awesome lady who scheduled me an appointment for today (August *th). They guy that was going to install it had to call me because they STILL HAD MY ADDRESS INCORRECT! I had to take an hour and a half out of my day being on the phone with their GOD A
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~karabeach107:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~karabeach107:在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~karabeach107:为此,我要说出五分之二的three。
GetHuman:最后-对其他Time Warner客户有何建议?
~karabeach107:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~karabeach107在noviembre 17º, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。

Time Warner

2.67 of 5 stars | 597条评论

~karabeach107的Time Warner评论

寻求帮助的困难
3 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
3 5星

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