Time Warner: We had an appointment for installation a month...
GetHuman用户~BeckyP来自November 23rd, 2017的Time Warner条客户评论
~BeckyP案的背景
GetHuman:~BeckyP-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~BeckyP:Yeah。在November 21st上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~BeckyP 常见 Time Warner 问题的列表)
~BeckyP:“ Cancel Service”是我尝试使用to call的原因。
~BeckyP对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~BeckyP:We had an appointment for installation a month in advance. They called me * weeks early at my office and cellphone ready to install.I explained it was in two weeks. Well they didn't show up yesterday and I called and it was stated that we were next. No one showed up and when I got to work they had left a message on work phone. Funny because I never gave them my work number. Well now it will be * more days to get an appointment - getting a $** credit though -this is so stupid when the installer called the work number he should have checked for another one ie cell. You have a bunch of no thinkers working there. I am currently moving and was going to switch but not now. ATT or WOW. So far, WOW has the best customer service. Why do you log the phone number to the account that someone calls in on? That is ridiculous.. thinking of changing my son to Dish.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~BeckyP:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~BeckyP:在沟通方面,我会给他们五分之三的five。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~BeckyP:为此,我要说出五分之二的five。
GetHuman:最后-对其他Time Warner客户有何建议?
~BeckyP:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~BeckyP在November 21st, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。