Time Warner your customer service lies and does...
GetHuman用户~No fool来自November 12, 2017的Time Warner条客户评论
~No fool案的背景
GetHuman:~No fool-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~No fool:Yes I can。在November 8上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~No fool 常见 Time Warner 问题的列表)
~No fool:“ Technical support”是我尝试使用to call的原因。
~No fool对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~No fool:Time Warner your customer service lies and does not do what they say they will do. If they say they will call you back. DO NOT CONUNT ON IT! I called them with questions about bundles and a few days later my cable is disconnected. I have been without cable * days now and they want to credit my account $** for all the phone calls and their mistake. I canceled my whole days plans to sit and wait on a technician. The customer service is just rude and unprofessional. I am on my *nd DVR box in a year and it freezes and stalls all the time constantly shutting it off and rebooting. I am leaving time warner after years of terrible service and going to ATT. Cheaper cost and just as good as service but better customer service. I am really tired of the prices going up and up with Time Warner and the service is nothing but info commericals and headaches. I will no longer support this company.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~No fool:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~No fool:在沟通方面,我会给他们五分之三的four。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~No fool:为此,我要说出五分之二的five。
GetHuman:最后-对其他Time Warner客户有何建议?
~No fool:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~No fool在November 8, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。