Time Warner: The people are generally polite over the phone...
GetHuman用户~Do Your Job来自نوفمبر ١٥، ٢٠١٧的Time Warner条客户评论
~Do Your Job案的背景
GetHuman:~Do Your Job-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Do Your Job:Yeah。在نوفمبر ١٠上是middle of the night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Do Your Job 常见 Time Warner 问题的列表)
~Do Your Job:“ Technical support”是我尝试使用to call的原因。
~Do Your Job对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Do Your Job:The people are generally polite over the phone, but overall, TWCs systems management is simply atrocious. Being in the military, I move frequently. A credit check was done when I returned from deployment from Iraq. I had to move and was told I could turn in equipment to any office. When I turned in the equipment to my new location, the new local office lost the documentation and accountability of the equipment and has already (in less than ** days) submitted to collections for equipment I turned in. I have been calling back and forth between two "*regions"* trying to get the issue resolved. Why do I have to play TWCs communications middleman? How does a company operate when "*regions"* don't talk to each other? First chance I get, I'm dropping TWC.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Do Your Job:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Do Your Job:在沟通方面,我会给他们五分之三的three。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Do Your Job:为此,我要说出五分之二的four。
GetHuman:最后-对其他Time Warner客户有何建议?
~Do Your Job:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Do Your Job在نوفمبر ١٠، ٢٠١٧发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。