Time Warner: The amount of my monthly bill keeps changing an...
GetHuman用户~at&tnewcustomer来自November 26th, 2017的Time Warner条客户评论
~at&tnewcustomer案的背景
GetHuman：~at&tnewcustomer-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~at&tnewcustomer：Yes I can。在November 20th上是middle of the night。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~at&tnewcustomer 常见 Time Warner 问题的列表）
~at&tnewcustomer：“ Upgrade Account”是我尝试使用to call的原因。
~at&tnewcustomer对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~at&tnewcustomer：The amount of my monthly bill keeps changing and I have to keep calling to get it straightened out. The automated service keeps transferring me to the wrong department so I have to explain my problem to several different RUDE employees who instead of listening to my problem they keep asking "how would you like to pay your bill?" I finally ask to speak to a supervisor and again before she places me on hold, gives me a speach about paying my bill...!!! The "supervisor" finally gets on the phone and yells HELLO! At me. When I get done explaining the problem yet again she says nothing and I have to say hello to make sure she's still there and then she says, "yep I'm here I'm just waiting for you to finish." I told her I'm tired of having to call every month because they keep changing my services and then have to deal with Time Warner Cable's rude and stupid employees. If you can't be cheerful and helpful then you shouldn't have chosen to be in customer service. Stop acting like ROBOTS and
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~at&tnewcustomer：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~at&tnewcustomer：在沟通方面，我会给他们五分之三的five。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~at&tnewcustomer：为此，我要说出五分之二的five。
GetHuman：最后-对其他Time Warner客户有何建议？
~at&tnewcustomer：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~at&tnewcustomer在November 20th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。