Time Warner: My problem wasn't with the wait time but with t...
GetHuman用户~MickeyP来自November 23, 2017的Time Warner条客户评论
~MickeyP案的背景
GetHuman：~MickeyP-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
~MickeyP：Yes。在November 13上是morning。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~MickeyP 常见 Time Warner 问题的列表）
~MickeyP：“ Lower my rate”是我尝试使用to call的原因。
~MickeyP对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~MickeyP：My problem wasn't with the wait time but with the horrific customer service I got when I attempted to cancel my service. The representative talked non-stop about how sorry she was and how much she liked her TWC and how she just couldn't "believe" I had bad service. I told her AT&T had already been here and installed my new service and all I wanted to do was to cancel TWC and all this talk was just frustrating me. Then she got nasty and accused me of being rude. I would rather have a colonoscopy then ever deal with this company again. I was a loyal customer of TWC for *** years, never again. Totally unprofessional conduct from this representative has turned me off forever.
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
~MickeyP：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~MickeyP：在沟通方面，我会给他们五分之三的two。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
~MickeyP：为此，我要说出五分之二的five。
GetHuman：最后-对其他Time Warner客户有何建议？
~MickeyP：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~MickeyP在November 13, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。