Time Warner: I was told my NEW service would be turn on, on...
GetHuman用户~Meyka来自novembre 13º, 2017的Time Warner条客户评论
~Meyka案的背景
GetHuman:~Meyka-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Meyka:Yes I can。在novembre 12º上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Meyka 常见 Time Warner 问题的列表)
~Meyka:“ Lower my rate”是我尝试使用to call的原因。
~Meyka对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Meyka:I was told my NEW service would be turn on, on the **th. After waiting all day and being told by * reps it will be on the same day, the last person told me it wouldnt be on until the **th. Once I finally spoke to a supervisor I was told if I pay an additional $*** they would come right away. They had no solution for the problem they caused and the staff is poorly trained. They should of come out right away becuase that's what I was told was going to happen by * different people. In the end they wanted me to pay more money to do what they already promised and I was made to feel like it was my fault. Corine the supervisor did nothing to fix the issue and told me if I contacted corporate they would just ignore it. It is thanksgiving weekend family will be here today and I would of liked it set up with no issues.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Meyka:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Meyka:在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Meyka:为此,我要说出五分之二的three。
GetHuman:最后-对其他Time Warner客户有何建议?
~Meyka:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Meyka在novembre 12º, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。