Time Warner: I ordered service so it wpuld be setup when I m...
GetHuman用户~tina来自نوفمبر ٢٣، ٢٠١٧的Time Warner条客户评论
~tina案的背景
GetHuman:~tina-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~tina:Sure。在نوفمبر ٢١上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~tina 常见 Time Warner 问题的列表)
~tina:“ Lower my bill”是我尝试使用to call的原因。
~tina对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~tina:I ordered service so it wpuld be setup when I moved they cancelled my order and say nothing. I called and reordered and was tild ibwas good to go. Then called again to change service address. They called me to confirm install date and I have to try to change my service address again and was told I was good I even added internet. Then on install day im told I owe to different amounts I was never told about and then my order was cancelled and my deposit "lost" and had to reorder and told my address was not even found. All the while treated rudely and spoken to with attitude. Im still pissed upset and they dont care . Im over it not even technically a customer and this is how im treated
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~tina:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~tina:在沟通方面,我会给他们五分之三的five。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~tina:为此,我要说出五分之二的four。
GetHuman:最后-对其他Time Warner客户有何建议?
~tina:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~tina在نوفمبر ٢١، ٢٠١٧发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。