Time Warner: I moved to CNY several months ago and I was sur...
GetHuman用户~Jyoti来自November 23rd, 2017的Time Warner条客户评论
~Jyoti案的背景
GetHuman:~Jyoti-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Jyoti:Yup。在November 21st上是afternoon。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jyoti 常见 Time Warner 问题的列表)
~Jyoti:“ Lower my bill”是我尝试使用to call的原因。
~Jyoti对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jyoti:I moved to CNY several months ago and I was surprised at the bad service and high rates of Time Warner cable. I paid over $ *** for cable and internet. I have to reboot that cable modem and my TV cable box on a weekly basis. Calling customer service does nothing. They just ask you to reboot which takes **-** minutes by then the program you are watching is over. Their equipment is old. Their monthly charges are ridiculous. $**.** for internet * $* to rent modem * $** for wireless!! What the **** is $** for wireless after you have paid for the internet and modem? Are you running invisible cables from my modem to my computer*TV. Such a scam**Everywhere else I lived, I had Comcast - excellent service. Never had to reboot my boxes. $***month for internet and cable. Being a cable customer for ** years made it difficult to cut the cord. Well! I finally did it. Cut my cable bought a Roku for the price of one months cable bill and I could not be happier. No more monthly cable bills! Woohoo! ***
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Jyoti:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jyoti:在沟通方面,我会给他们五分之三的three。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Jyoti:为此,我要说出五分之二的four。
GetHuman:最后-对其他Time Warner客户有何建议?
~Jyoti:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jyoti在November 21st, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。