Time Warner: I have been trying to get service from time War...
GetHuman用户~Angie 来自November 19th, 2017的Time Warner条客户评论
~Angie 案的背景
GetHuman:~Angie -您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~Angie :Yes I can。在November 14th上是late at night。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Angie 常见 Time Warner 问题的列表)
~Angie :“ Lower my rate”是我尝试使用to call的原因。
~Angie 对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Angie :I have been trying to get service from time Warner cable. It is unbelievable how they been telling me that they will send a technician to my house. This as been the *rd time I have called them!! The *nd time I was basically ignored by a Csr! I called the next day & the Csr told me she did not see anything for my service & who ever took my call ignore me. It's very sad to know how NOT helpful they been to me. Day * I called time Warner AGAIN & I wanted to speak with a manager on HOLD for awhile! Never got a hold of a manager!! All I want is service & they have reject me. I am a CSR myself & at my job I am very professional & do my best to meet my customers needs!! Time Warner cable has disappoint me. I have never used them but it was my first time calling them. Horrible experience!!! It is ridiculous how I have to call * different numbers!!!
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~Angie :为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Angie :在沟通方面,我会给他们五分之三的three。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~Angie :为此,我要说出五分之二的two。
GetHuman:最后-对其他Time Warner客户有何建议?
~Angie :在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Angie 在November 14th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。