Time Warner: I have been a loyal customer who pays on time e...
GetHuman用户GetHuman-176914来自نوفمبر ١٠، ٢٠١٧的Time Warner条客户评论
GetHuman-176914案的背景
GetHuman:GetHuman-176914-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
GetHuman-176914:Yes。在أكتوبر ٣١上是evening。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-176914 常见 Time Warner 问题的列表)
GetHuman-176914:“ Lower my rate”是我尝试使用to call的原因。
GetHuman-176914对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-176914:I have been a loyal customer who pays on time each month. I pay $*** each month for the trio package. They offer it to new customers for $**.**. I called to state my dissatisfaction with unfair treatment and she lowered it to $***. by taking off Showtime. But here's the kick* I never wanted showtime and they had told me I had to have it as part of the package. So I was tricked to begin with. Then I pointed out I could just have it changed to my spouse's name and he would be a new customer and the response I received was, "Since you're telling us we won't do that." So they are rewarding dishonesty and disloyalty. This makes no sense. I will be taking my business elsewhere.
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
GetHuman-176914:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-176914:在沟通方面,我会给他们五分之三的three。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
GetHuman-176914:为此,我要说出五分之二的four。
GetHuman:最后-对其他Time Warner客户有何建议?
GetHuman-176914:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-176914在أكتوبر ٣١، ٢٠١٧发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。