Time Warner: I did not have to wait forever to have someone...
GetHuman用户~PissedOFF来自نوفمبر ٢٣، ٢٠١٧的Time Warner条客户评论
~PissedOFF案的背景
GetHuman:~PissedOFF-您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~PissedOFF:Sure。在نوفمبر ١٦上是morning。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~PissedOFF 常见 Time Warner 问题的列表)
~PissedOFF:“ Lower my rate”是我尝试使用to call的原因。
~PissedOFF对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~PissedOFF:I did not have to wait forever to have someone answer, however, my issues are elsewhere. First off, Two weeks ago I ordered starter tv, the easy set up kit was suppose to be shipped that monday and I was suppose to receive it by wednesday. I called friday and the person I spoke with didn't even enter the information correct so the box was never shipped. The person I spoke with friday re entered the order for the shipment of the box, and again the box was not shipped according to when they had specified. I finally received my box two weeks later, and time warner didn't even make sure that the service was turned on for my cable box to even set up, so needless to say I have a box that doesnt work and a technician coming on a SATURDAY to fix the issue. About fed up with this company!!!!
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~PissedOFF:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~PissedOFF:在沟通方面,我会给他们五分之三的one。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~PissedOFF:为此,我要说出五分之二的two。
GetHuman:最后-对其他Time Warner客户有何建议?
~PissedOFF:在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~PissedOFF在نوفمبر ١٦، ٢٠١٧发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。