Time Warner: I called TW to cancel my service. I was transfe...
GetHuman用户~upset 来自نوفمبر ٢٣، ٢٠١٧的Time Warner条客户评论
~upset 案的背景
GetHuman:~upset -您能告诉我们其他Time Warner个客户何时提起诉讼吗?
~upset :Sure。在نوفمبر ٢١上是afternoon。
GetHuman:您是否接触到Time Warner,如果可以,怎么做?
GetHuman:这些常见的Time Warner客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~upset 常见 Time Warner 问题的列表)
~upset :“ Cancel Service”是我尝试使用to call的原因。
~upset 对Time Warner客户服务的评价
GetHuman:那么,您如何总结GetHuman的Time Warner客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~upset :I called TW to cancel my service. I was transferred to * different people and had to wait up to ** minutes between each transfer and the last person said they couldn't cancel my service because a telephone port had not been completed and I would have to call back in a few days. I called back in two days and again was transferred to * different reps and was put on hold approx. ** to ** minutes each time. Finally someone told me an order to transfer the port had not been written and that they would now write up the order and it the cancellation should be complete up to ** hours after being submitted. I was on the phone for another hour and hopefully my service was cancelled...
GetHuman:让我们量化一下您与Time Warner联系的经验。在1到5的范围内,如何轻松解决Time Warner问题?
~upset :为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~upset :在沟通方面,我会给他们五分之三的two。
GetHuman:Time Warner快速有效地解决问题的能力又如何呢?
~upset :为此,我要说出五分之二的one。
GetHuman:最后-对其他Time Warner客户有何建议?
~upset :在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~upset 在نوفمبر ٢١، ٢٠١٧发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。