I am very dissapointed in Time Warner Cable. My...
GetHuman用户GetHuman-330536来自October 28th, 2017的Time Warner条客户评论
GetHuman-330536案的背景
GetHuman：GetHuman-330536-您能告诉我们其他Time Warner个客户何时提起诉讼吗？
GetHuman-330536：Sure。在October 24th上是middle of the night。
GetHuman：您是否接触到Time Warner，如果可以，怎么做？
GetHuman：这些常见的Time Warner客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-330536 常见 Time Warner 问题的列表）
GetHuman-330536：“ Technical support”是我尝试使用to call的原因。
GetHuman-330536对Time Warner客户服务的评价
GetHuman：那么，您如何总结GetHuman的Time Warner客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-330536：I am very dissapointed in Time Warner Cable. My husband and I have been loyal customers for several years. Recently I decided to upgrade to internet and cable because Time Warner has been so reliable I chose Time Warner. Little did I know the customer rep I spoke with while ordering was either unaware that I would have a huge pro-rated charge or failed to mention it. I live on a budget and I agreed to installation charges, however my bill is now over *** for * month of service. I cannot pay that ever. I also was told to go to my local office where they could help me and wasted * hr of babysitting time. I have twins. I don't believe I should have to pay for charges that I did not agree to. I need customer relations to contact me asap. I hope I do not have to cancel my services with Time Warner because of the deceit of a customer rep. email: *****@***.com
GetHuman：让我们量化一下您与Time Warner联系的经验。在1到5的范围内，如何轻松解决Time Warner问题？
GetHuman-330536：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-330536：在沟通方面，我会给他们五分之三的five。
GetHuman：Time Warner快速有效地解决问题的能力又如何呢？
GetHuman-330536：为此，我要说出五分之二的five。
GetHuman：最后-对其他Time Warner客户有何建议？
GetHuman-330536：在一天中的早些时候或深夜给他们打电话。不要忘记Time Warner可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-330536在October 24th, 2017发生的Time Warner客户服务问题中得到了一些有用的反馈和措辞。