Tiger Direct: If I could give a zero rating, I would. I purch...
GetHuman用户~BJM来自ноябрь 20-го, 2017的Tiger Direct条客户评论
~BJM案的背景
GetHuman:~BJM-您能告诉我们其他Tiger Direct个客户何时提起诉讼吗?
~BJM:Yup。在ноябрь 12-го上是middle of the night。
GetHuman:您是否接触到Tiger Direct,如果可以,怎么做?
GetHuman:这些常见的Tiger Direct客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~BJM 常见 Tiger Direct 问题的列表)
~BJM:“ Repairs”是我尝试使用to call的原因。
~BJM对Tiger Direct客户服务的评价
GetHuman:那么,您如何总结GetHuman的Tiger Direct客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~BJM:If I could give a zero rating, I would. I purchased a TV online and noticed that my TV didn't ship and when I called to find out why, the customer service rep couldn't even tell me if it was because they didn't have them in stock or when the item planned to ship, so I canceled the order. Then, * days later I get an email saying that my item shipped. I called to find out what was going on and they said there was nothing they could do and my ** year old mom would have to refuse the order. She lives in a retirement community and the odds of the retirement community personnel refusing specific orders is close to null. And I tried to explain this to Cust rep******* and she just kept saying well there is nothing I can do. Nowadays, with tracking numbers and shipping technology being much more advanced, I know they could have stopped that package and had it returned. So, I kept asking (** times) to speak to a customer service manager, and she wouldn't let me speak to one. She literally would
GetHuman:让我们量化一下您与Tiger Direct联系的经验。在1到5的范围内,如何轻松解决Tiger Direct问题?
~BJM:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~BJM:在沟通方面,我会给他们五分之三的three。
GetHuman:Tiger Direct快速有效地解决问题的能力又如何呢?
~BJM:为此,我要说出五分之二的two。
GetHuman:最后-对其他Tiger Direct客户有何建议?
~BJM:在一天中的早些时候或深夜给他们打电话。不要忘记Tiger Direct可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~BJM在ноябрь 12-го, 2017发生的Tiger Direct客户服务问题中得到了一些有用的反馈和措辞。