Ticketmaster: I waited on hold for * minutes before anyone pi...
GetHuman用户~emily来自October 31st, 2017的Ticketmaster条客户评论
~emily案的背景
GetHuman:~emily-您能告诉我们其他Ticketmaster个客户何时提起诉讼吗?
~emily:Yes I can。在October 27th上是afternoon。
GetHuman:您是否接触到Ticketmaster,如果可以,怎么做?
GetHuman:这些常见的Ticketmaster客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~emily 常见 Ticketmaster 问题的列表)
~emily:“ Complaint”是我尝试使用to contact的原因。
~emily对Ticketmaster客户服务的评价
GetHuman:那么,您如何总结GetHuman的Ticketmaster客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~emily:I waited on hold for * minutes before anyone picked up. She was hard to understand and after explaining my problem, she told me she would transfer me to customer service (who was she then if not customer service?). After waiting on hold for an additional ** minutes, my call was finally answered by another unintelligible representative. After going through my entire explanation once again, he said "hold one moment" and put me on hold. After another minute of holding, I was hung up on.
GetHuman:让我们量化一下您与Ticketmaster联系的经验。在1到5的范围内,如何轻松解决Ticketmaster问题?
~emily:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~emily:在沟通方面,我会给他们五分之三的two。
GetHuman:Ticketmaster快速有效地解决问题的能力又如何呢?
~emily:为此,我要说出五分之二的five。
GetHuman:最后-对其他Ticketmaster客户有何建议?
~emily:尽早或晚些时候与他们打交道。不要忘记Ticketmaster可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~emily在October 27th, 2017发生的Ticketmaster客户服务问题中得到了一些有用的反馈和措辞。