Thrifty Car Rental: I booked a rental car with Thrifty in JFK airpo...

GetHuman用户~Kumar来自November 22nd, 2017的Thrifty Car Rental条客户评论

~Kumar案的背景

GetHuman:~Kumar-您能告诉我们其他Thrifty Car Rental个客户何时提起诉讼吗?
~Kumar:Yes I can。在November 17th上是afternoon。
GetHuman:您是否接触到Thrifty Car Rental,如果可以,怎么做?
~Kumar:我使用了我在GetHuman Thrifty Car Rental客户电话号码页面上找到的800-847-4389号码:Thrifty Car Rental客户服务电话号码
GetHuman:这些常见的Thrifty Car Rental客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kumar 常见 Thrifty Car Rental 问题的列表)
~Kumar:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~Kumar对Thrifty Car Rental客户服务的评价

GetHuman:那么,您如何总结GetHuman的Thrifty Car Rental客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kumar:I booked a rental car with Thrifty in JFK airport on June *th. Full size sedan from Saturday to Thursday. I went to the rental car place at ** PM with my wife and * years old kid and * check-in bags. The lady there told me that she could not honor the reservation since her computers were down. I told her that I had already done the reservation and I would need the car. She kept insisting the fact that she couldn't do anything. I asked her what can be done, since it was nearing midnight and I was with my wife and kid and all the luggage. She told me to take another shuttle and to the Dollar or Hertz rental store where they would honor the reservation. I immediately took the free shuttle and went to Dollar. The time was already **:** PM. There were *-* customers before me in the queue, I stood in the queue for about * hour ** minutes. I was also on call with the thrifty customer care who refused to help, stating that the department I connected to was either road side assistance or reser
GetHuman:让我们量化一下您与Thrifty Car Rental联系的经验。在1到5的范围内,如何轻松解决Thrifty Car Rental问题?
~Kumar:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kumar:在沟通方面,我会给他们五分之三的four。
GetHuman:Thrifty Car Rental快速有效地解决问题的能力又如何呢?
~Kumar:为此,我要说出五分之二的five。
GetHuman:最后-对其他Thrifty Car Rental客户有何建议?
~Kumar:在一天中的早些时候或深夜给他们打电话。不要忘记Thrifty Car Rental可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kumar在November 17th, 2017发生的Thrifty Car Rental客户服务问题中得到了一些有用的反馈和措辞。

Thrifty Car Rental

1.50 of 5 stars | 41条评论

~Kumar的Thrifty Car Rental评论

寻求帮助的困难
1 5星
沟通质量
4 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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