The Variable Annuity Life Insurance Company: Called about withdrawing distribution from two...
GetHuman用户~frustrated来自November 13th, 2017的The Variable Annuity Life Insurance Company条客户评论
~frustrated案的背景
GetHuman：~frustrated-您能告诉我们其他The Variable Annuity Life Insurance Company个客户何时提起诉讼吗？
~frustrated：Yes。在November 5th上是middle of the night。
GetHuman：您是否接触到The Variable Annuity Life Insurance Company，如果可以，怎么做？
GetHuman：这些常见的The Variable Annuity Life Insurance Company客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~frustrated 常见 The Variable Annuity Life Insurance Company 问题的列表）
~frustrated：“ Update account information”是我尝试使用to call的原因。
~frustrated对The Variable Annuity Life Insurance Company客户服务的评价
GetHuman：那么，您如何总结GetHuman的The Variable Annuity Life Insurance Company客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~frustrated：Called about withdrawing distribution from two accounts. No written instructions were apparently available for a generic form. I called twice, walking through which parts of the form were required for each account, the requirements were stated to be different. I followed the instructions, got one form back requiring an additional block to be filled in that was specifically said to not be required in two prior calls. Don't believe the account reps on the 'phone, insist on written instructions for each account. I called again after receiving the form back, was basically blown off by the rep. Also, this is one of many telephone systems that has you enter information on the touchpad that is immediately requested again by the rep, with no explanation why you enter it in the first place, just a formula "I didn't receive that information" answer. Customer service rated as poor.
GetHuman：让我们量化一下您与The Variable Annuity Life Insurance Company联系的经验。在1到5的范围内，如何轻松解决The Variable Annuity Life Insurance Company问题？
~frustrated：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~frustrated：在沟通方面，我会给他们五分之三的five。
GetHuman：The Variable Annuity Life Insurance Company快速有效地解决问题的能力又如何呢？
~frustrated：为此，我要说出五分之二的five。
GetHuman：最后-对其他The Variable Annuity Life Insurance Company客户有何建议？
~frustrated：在一天中的早些时候或深夜给他们打电话。不要忘记The Variable Annuity Life Insurance Company可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~frustrated在November 5th, 2017发生的The Variable Annuity Life Insurance Company客户服务问题中得到了一些有用的反馈和措辞。