The IRS: I first tried the "let us call you" option twic...

GetHuman用户~Louise B. L来自نوفمبر ٢٧، ٢٠١٧的The IRS条客户评论

~Louise B. L案的背景

GetHuman:~Louise B. L-您能告诉我们其他The IRS个客户何时提起诉讼吗?
~Louise B. L:Sure。在نوفمبر ١٩上是middle of the night。
GetHuman:您是否接触到The IRS,如果可以,怎么做?
~Louise B. L:我使用了我在GetHuman The IRS客户电话号码页面上找到的800-829-1040号码:The IRS客户服务电话号码
GetHuman:这些常见的The IRS客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Louise B. L 常见 The IRS 问题的列表)
~Louise B. L:“ Track My Refund”是我尝试使用to call的原因。

~Louise B. L对The IRS客户服务的评价

GetHuman:那么,您如何总结GetHuman的The IRS客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Louise B. L:I first tried the "let us call you" option twice. Waited * hr and no one called. So, decided to simply call ***-***-****, number listed on IRS.gov, expecting to be placed on hold for **-** min before getting assistance if I was going to get through at all.*A live cust. rep. was speaking to me live within ** min.*IMPRESSIVE since today is *-**-** mid-a.m.*The first cust. rep. gave me a very clear and concise answer to my somewhat confusing question, and in addition offered to transfer me to another person (a specialist in tax laws a few steps above her level, "her wording"). *I accepted to be transferred. The system said the wait would be appx **m-**m, within **m, a gentleman was speaking with me, he was indeed the "expert", could hear the flipping from what I am certain is a very thick book of laws, switching from **** to ****.*What the first agent had told me was indeed CORRECT.* I had another question relating to a totally different issue. My *nd question needed to be answered by ano
GetHuman:让我们量化一下您与The IRS联系的经验。在1到5的范围内,如何轻松解决The IRS问题?
~Louise B. L:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Louise B. L:在沟通方面,我会给他们五分之三的five。
GetHuman:The IRS快速有效地解决问题的能力又如何呢?
~Louise B. L:为此,我要说出五分之二的two。
GetHuman:最后-对其他The IRS客户有何建议?
~Louise B. L:在一天中的早些时候或深夜给他们打电话。不要忘记The IRS可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Louise B. L在نوفمبر ١٩، ٢٠١٧发生的The IRS客户服务问题中得到了一些有用的反馈和措辞。

The IRS

2.27 of 5 stars | 1688条评论

~Louise B. L的The IRS评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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