Telecheck: YOU HAVE HORRIBLE CUSTOMER SERVICE. I called in...
GetHuman用户~ANNOYED来自November 20., 2017的Telecheck条客户评论
~ANNOYED案的背景
GetHuman：~ANNOYED-您能告诉我们其他Telecheck个客户何时提起诉讼吗？
~ANNOYED：Yup。在November 18.上是late at night。
GetHuman：您是否接触到Telecheck，如果可以，怎么做？
GetHuman：这些常见的Telecheck客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~ANNOYED 常见 Telecheck 问题的列表）
~ANNOYED：“ Request a loan”是我尝试使用to call的原因。
~ANNOYED对Telecheck客户服务的评价
GetHuman：那么，您如何总结GetHuman的Telecheck客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~ANNOYED：YOU HAVE HORRIBLE CUSTOMER SERVICE. I called in August of **** to find out if I had anything with Telecheck because my bank incorrectly bounced some checks of mine. I WAS TOLD I DID NOT HAVE ANYTHING WITH TELECHECK. I called them back in November of **** to make certain I did not have anything with them because I was closing the account. Again I was told I had nothing. Today, January **, **** I received a collection agency referral notice stating I have an outstanding check with telecheck from July *, **** and that you have made numerous attempts to collect. FALSE, INCORRECT STATEMENT. I tried to call today and no one answered. AFTER ** MINUTES OF WAITING FOR SOMEONE TO ANSWER THE PHONE, IT DISCONNECTED. VERY STRANGE TO ME. SO NOT ONLY DID I NOW GET A LETTER REGARDING AN OUTSTANDING CHECK FROM ALMOST A YEAR AGO, WHEN I TRY TO DISCUSS THE BEST WAY TO GET IT PAID, I CAN'T EVEN GET THROUGH TO ANYONE AFTER AN ** MINUTE WAIT. ABSOLUTELY DISGUISTING CUSTOMER SERVICE. THERE IS NO EXCUSE WHY
GetHuman：让我们量化一下您与Telecheck联系的经验。在1到5的范围内，如何轻松解决Telecheck问题？
~ANNOYED：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~ANNOYED：在沟通方面，我会给他们五分之三的five。
GetHuman：Telecheck快速有效地解决问题的能力又如何呢？
~ANNOYED：为此，我要说出五分之二的two。
GetHuman：最后-对其他Telecheck客户有何建议？
~ANNOYED：在一天中的早些时候或深夜给他们打电话。不要忘记Telecheck可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~ANNOYED在November 18., 2017发生的Telecheck客户服务问题中得到了一些有用的反馈和措辞。