TalkTalk: I would rather stab myself in the eyeball than...

GetHuman用户~talk talk (soon to be) ex cust来自Oktober 28., 2017的TalkTalk条客户评论

~talk talk (soon to be) ex cust案的背景

GetHuman:~talk talk (soon to be) ex cust-您能告诉我们其他TalkTalk个客户何时提起诉讼吗?
~talk talk (soon to be) ex cust:Sure。在Oktober 20.上是morning。
GetHuman:您是否接触到TalkTalk,如果可以,怎么做?
~talk talk (soon to be) ex cust:我使用了我在GetHuman TalkTalk客户电话号码页面上找到的+44 845 077 4488号码:TalkTalk客户服务电话号码
GetHuman:这些常见的TalkTalk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~talk talk (soon to be) ex cust 常见 TalkTalk 问题的列表)
~talk talk (soon to be) ex cust:“ Overcharge/Strange charge”是我尝试使用to call的原因。

~talk talk (soon to be) ex cust对TalkTalk客户服务的评价

GetHuman:那么,您如何总结GetHuman的TalkTalk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~talk talk (soon to be) ex cust:I would rather stab myself in the eyeball than have to wait half an hour on hold to then be told i have the wrong department then to be transfered to another department answer machine and be advised to call back later. An excellent example of how not to run a customer care service.
GetHuman:让我们量化一下您与TalkTalk联系的经验。在1到5的范围内,如何轻松解决TalkTalk问题?
~talk talk (soon to be) ex cust:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~talk talk (soon to be) ex cust:在沟通方面,我会给他们五分之三的three。
GetHuman:TalkTalk快速有效地解决问题的能力又如何呢?
~talk talk (soon to be) ex cust:为此,我要说出五分之二的two。
GetHuman:最后-对其他TalkTalk客户有何建议?
~talk talk (soon to be) ex cust:在一天中的早些时候或深夜给他们打电话。不要忘记TalkTalk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~talk talk (soon to be) ex cust在Oktober 20., 2017发生的TalkTalk客户服务问题中得到了一些有用的反馈和措辞。

TalkTalk

3.00 of 5 stars | 15条评论

~talk talk (soon to be) ex cust的TalkTalk评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
2 5星
整体客户服务评分
3 5星

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