TXU Energy: Two months ago you messed up our billing and i...
GetHuman用户~DeDe来自novembre 6º, 2017的TXU Energy条客户评论
~DeDe案的背景
GetHuman：~DeDe-您能告诉我们其他TXU Energy个客户何时提起诉讼吗？
~DeDe：Yeah。在novembre 4º上是morning。
GetHuman：您是否接触到TXU Energy，如果可以，怎么做？
GetHuman：这些常见的TXU Energy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~DeDe 常见 TXU Energy 问题的列表）
~DeDe：“ Cancel or change services”是我尝试使用to call的原因。
~DeDe对TXU Energy客户服务的评价
GetHuman：那么，您如何总结GetHuman的TXU Energy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~DeDe：Two months ago you messed up our billing and i received a four dollar bill, we knew this was wrong so I called and was told no that is all we are showing. Knowing this was wrong we sent extra money than received another bill within two weeks which we paid again. Now I receive a bill for almost seven hundred dollars. We have been on the phone with you all night final result from you is just deal with it. That can not happen we are a budgeted family and a double bill is not it the budget. I have been with you many years with excellent standing is this how you treat us?? You need to remember you no longer have the electric service locked up, there are plenty of other options.
GetHuman：让我们量化一下您与TXU Energy联系的经验。在1到5的范围内，如何轻松解决TXU Energy问题？
~DeDe：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~DeDe：在沟通方面，我会给他们五分之三的one。
GetHuman：TXU Energy快速有效地解决问题的能力又如何呢？
~DeDe：为此，我要说出五分之二的two。
GetHuman：最后-对其他TXU Energy客户有何建议？
~DeDe：在一天中的早些时候或深夜给他们打电话。不要忘记TXU Energy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~DeDe在novembre 4º, 2017发生的TXU Energy客户服务问题中得到了一些有用的反馈和措辞。